Chan Digital
Refund Policy
Last updated: July 2026
We offer refunds within 24 hours of purchase, but only in the following cases:
- The app or watch face does not work properly on your device.
- You are unable to unlock or activate your purchase after following the restore steps.
- You've contacted support and the issue could not be resolved within the 24-hour window.
What isn't covered
Change-of-mind purchases, or dissatisfaction with features that were clearly described on the product page before purchase, are not eligible for a refund. We encourage you to review the app's features and requirements on the product page before purchasing to confirm it works as expected on your device and data source.
How to request a refund
Email contact@chandigital.in with your claim code and a description of the issue. We'll respond and, if eligible, process your refund to the original payment method within a few business days.
Payment processor timelines
Refunds are issued through Razorpay (India) or Dodo Payments (international), the same processor used for your original purchase. Depending on your bank, it can take 5–10 business days for a refund to appear on your statement after we process it.
Contact
Chan Digital · contact@chandigital.in